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The Milwaukee Company makes excellent tools, but it needs better customer support. I finally got an answer by searching eBay for "Bodygrip wrench" I found the wrench to adjust the height from above that my retailer did not know about.
I experienced a stroke which gives me just one hand to work with. I like the Bodygrip design a LOT.
I wish the User Manual had instructions as to how the height adjustment from above the table should be achieved. This router has been very useful to me and two handed people will like it because one hand is available to hold your project.
21/4HP is very helpful for difficult cuts. Unhappily, a company customer service address, phone number or email address was not published in the User Manual.
With Customer Support, the product would have been rated "5:.
I have used this just once so far and love the router. The adjustment for the bit height is very easy and the ability to do it while mounted in a router table, from the face, is an excellent feature. Changing the chuck from 1/2 to 1/4 inch diameter is also very easy. The double wrench tightening design is also a great advantage.
I bought this router to use strictly in a router table and selected it because of the above the table adjustment capability. They are thick and easy to keep on the shaft nut, again much easier than the thin, stamped, wrenches that came with the PC router. It works great in that application, much better than the PC router I had been using. One surprise was the really beefy collet wrenches. The router would be perfect if it had above the table bit change and a shaft lock. If I had money to burn I'd by another one, or a similar one for plunge, from Milwaukee and pitch the PC.
I bought this router from Amazon. And to make matters worse, no one can tell me what is wrong with it. Most of my tools are Milwaukee because they are strong, powerful and made in the USA.
4 weeks ago, while routing pine, it suddenly died. Now I'm getting the run around getting it fixed. I had it for 1 year, with only about 10 hr of use.
This shocked me. A power reset didn't fix it. It appeared to me that the bearings had seized.
It's been 3 weeks at at the Milwaukee repair depot and I can't finish my project. I think it's time to buy Chinese made tools.
So far this router has performed as is well as I expected. I did buy the bit extension for changing bits above the table. The T bar height adjuster is GREAT. Also the quick releace is real handy over Porter Cable T handle.
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